About Us

Our Company

  • QUALITY HVAC
  • REFRIGERATION
  • HEATING
  • COOLING

For 40 years Quality HVAC – Refrigeration has been taking care of the HVAC and refrigeration needs of our commercial customers in the Twin Cities and surrounding metro area. We work with a variety of commercial customers, such as restaurants, fast food, convenience stores, grocery stores, retail stores, auto dealers, outlet malls, and many more. We are not affiliated with any specific vendor, and will work on the equipment the customer has installed.

Our trained technicians can work on HVAC, make up air, reach in coolers or freezers, walk in coolers or freezers, stand-alone pieces, or rack systems. There is a large number of manufacturers, makes and models and our staff with their many years of experience are here to help you maintain, fix and when necessary replace your equipment.

THERE ARE THREE DIFFERENT TYPES OF WORK OUR TECHNICIANS PROVIDE

PREVENTATIVE MAINTENANCE

We perform preventative maintenance for most of our customers, which is the best way to get the longest life and highest return out your HVAC and refrigeration equipment. This type of maintenance is scheduled at periodic internals throughout the year, depending on the customer’s need, and level of maintenance desired.

SERVICE

Our service work is on an as needed basis, when the equipment is not performing well or has stopped altogether. For our contract customers we guarantee service within 24 hours. We also have service technicians available 24 hours a day for emergency service on nights, weekends and holidays, when the need arises.

INSTALLATION

The install technicians can take care of replacing equipment at an existing location or installing equipment in new construction.

At Quality HVAC – Refrigeration, our friendly, courteous, and professional staff is here to help you with all your HVAC and refrigeration needs.
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MISSION STATEMENT

For our customers, Quality HVAC – Refrigeration provides timely and superior service by using the most current technology, highly professional technicians and the most cost effective materials. For our employees, provide a cooperative work environment that promotes productivity, rewards effort and enhances knowledge of the industry.

QUALITY REFRIGERATION

OUR TEAM

BOB FORDER PRESIDENT

  • Installation Quotes
  • Service Management
  • Executive Issues

Bob has been with Quality since 1980, starting as a maintenance tech, then service tech/installer and purchased the company in 1998. Bob graduated from the Hennepin Vo-Tech HVAC/R program and holds a Master refrigeration license. He is an avid Gopher Athletics fan!

DAVID HERTZBERG CFO / COO

  • Operations
  • Financial Information
  • Technology

David joined the Quality team in 2013. Prior to that David has worked in several service company industries including airlines, banking, health care, and insurance. David enjoys camping and coaching his children’s soccer and lacrosse teams.

SCOTT WIESSINGER SALES & CUSTOMER SERVICE

  • Installation Sales
  • New Customer Sales
  • Customer Service

Scott joined Quality in 1996. Scott enjoys fishing and coaching his children’s soccer and basketball teams.

Email: Scott@QualityRefrig.com

KEENAN FORDER SALES & CUSTOMER SERVICE

  • Installation Sales
  • New Customer Sales
  • Customer Service

Keenan joined the Quality Team in 2015.

KEN FRICKE SALES & MARKETING

  • New Customer Sales
  • Customer Service

Ken joined the Quality team in 2012, and has dealt with many of our customers in his previous sales position. Ken enjoys hockey and is very involved with his sons’ teams.

Email: Ken@QualityRefrig.com

TONY WARD SERVICE MANAGER

  • Manages Techs
  • Service Questions
  • Stock Replenishment

Tony joined Quality in the 90’s on a part-time basis, and has been full-time since 2001. Tony enjoys football, hockey and softball, and continues to play hockey and softball.

Tony Nelson PARTS MANAGER

  • Service Quotes
  • Part Ordering
  • Inventory Management

Tony joined the Quality Team in 2012.

TOM BOYUM CONTROLLER

  • Accounts Payable
  • Payroll
  • Human Resources

Tom has been with Quality since 1993. Before joining our team he spent a dozen years in the computer hardware/software distribution industry.

SCOTT BOHR ACCOUNTS RECEIVABLE CLERK

  • Accounts Receivable
  • Collections
  • New Customer Entry

Scott joined our team in 2013. Prior to joining Quality, Scott worked in the airline industry. Scott enjoys fishing and spending time on the lake.

PEG COWART OFFICE ADMINISTRATOR

  • Service Call Overflow
  • Preventative Maintenance Processing
  • General Inquires
Email: OfficeAdmin@QualityRefrig.com

SOPHIA MOHS WORK ORDER BILLING COORDINATOR

  • Process Work Orders
  • Invoicing
  • Customer Portal Input

Sophia joined the Quality Team in 2014.

DISPATCHER

  • Dispatch Technicians
  • Receive Parts Orders
Email: Dispatch@QualityRefrig.com

BRENNAN SHAPLEY LEAD SERVICE TECHNICIAN

  • Quality Assurance
  • Training New Technicians
  • Internal Q&A Resource

Brennan joined our team in 1986, and is our longest tenured service tech. Brennan is also an avid snowmobiler.