Serving You Since 1975
Quality Refrigeration

Our Team

Bob Forder

  • Installation Quotes
  • Service Management
  • Executive Issues

Bob has been with Quality since 1980, starting as a maintenance tech, then service tech/installer and purchased the company in 1998. Bob graduated from the Hennepin Vo-Tech HVAC/R program and holds a Master refrigeration license. He is an avid Gopher Athletics fan!

David Hertzberg

  • Operations
  • Financial
  • Information Technology

David joined the Quality team in 2013.  Prior to that David has worked in several service company industries including airlines, banking, health care, and insurance.  David enjoys camping and coaching his children’s soccer and lacrosse teams.

Scott Wiessinger

Sales & Customer Service
  • Installation Sales
  • New Customer Sales
  • Customer Service

Scott joined Quality in 1996.  Scott enjoys fishing and coaching his children’s soccer and basketball teams.

Ken Fricke

Sales & Marketing
  • New Customer Sales
  • Customer Service

Ken joined the Quality team in 2012, and has dealt with many of our customers in his previous sales position.  Ken enjoys hockey and is very involved with his sons’ teams.

Tony Ward

Service Manager
  • Manages Techs
  • Service Questions
  • Stock Replenishment

Tony joined Quality in the 90’s on a part-time basis, and has been full-time since 2001.  Tony enjoys football, hockey and softball, and continues to play hockey and softball.

Keenan Forder

Parts Manager
  • Service Quotes
  • Part Ordering
  • Inventory Management

Keenan joined the Quality Team in 2015.

Tom Boyum

  • Accounts Payable
  • Payroll
  • Human Resources

Tom has been with Quality since 1993.  Before joining our team he spent a dozen years in the computer hardware/software distribution industry.

Scott Bohr

Accounts Receivable Clerk
  • Accounts Receivable
  • Collections
  • New Customer Entry

Scott joined our team in 2013.  Prior to joining Quality, Scott worked in the airline industry.  Scott enjoys fishing and spending time on the lake.

Peg Cowart

Office Administrator
  • Service Call Overflow
  • Preventative Maintenance Processing
  • General Inquires

Sophia Mohs

Work Order Billing Coordinator
  • Process work orders
  • Invoicing
  • Customer Portal Input

Sophia joined the Quality Team in 2014.


  • Dispatch Technicians
  • Receive Parts Orders


Brennan Shapley

Lead Service Technician
  • Quality Assurance
  • Training New Technicians
  • Internal  Q&A Resource

Brennan joined our team in 1986, and is our longest tenured service tech.  Brennan is also an avid snowmobiler.

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